What’s Navigate Total Health? Our CEO breaks it down

Recently at Navigate, we introduced Navigate Total Health^TM—a new well-tech solution that gives employees a personalized, data-backed pathway to engage in their wellbeing. We’re excited to share this new platform with you all (in fact, you may have seen a few of our employees giving it a shout out on LinkedIn). And no one is more excited about the benefits it offers than Navigate’s Founder and CEO, Troy Vincent. So, we popped into his office for a quick chat about what makes Total Health unique.

What made you see the need for a new approach to employee wellbeing?

Taking the time to listen to the needs of our consultant partners, our clients, and their employees. For over a decade, we have been creating engagement around the whole person in a very holistic way. We seek ways to listen to employees, meet their needs, and empower them to take charge of their potential.

And what we all experienced during COVID only intensified the “mission critical” nature of supporting employees with their individual wellbeing and engaging them within their organization’s culture and purpose. Listening and taking a collaborative approach to assist the whole person is a positive for everyone. This means supporting financial wellbeing, managing stress, focusing on overall health, planning career paths, improving overall social wellbeing, and meaningfully engaging in the communities where we live and work.

Total Health is a new avenue to help employers show that they care by offering what employees are looking for. Our technology and program design blends employee purpose with company purpose, creating personalized pathways that drive incremental change in daily habits and create lasting results.

How does Total Health differ from a traditional wellbeing program?

Through Navigate’s single source wellbeing platform, Total Health not only helps deliver a program tailored to each employee, but also connects them to their employer’s relevant existing HR resources and benefits. This creates a competitive advantage, demonstrating to employees that their organization cares and is invested in each individual’s complete wellbeing.

Weaving personal preferences and holistic wellbeing in with existing resources and clinical data creates a compelling framework for how we can assist businesses to retain, grow, and empower their employees, and also improve their bottom line. We must look to the future, which will be the continued personalization of programs, new avenues of communication, and lifestyle rewards that engage the next generation.

Total Health connects data, technology, and existing services to focus on gaps and determine precisely how we can help both your health costs and your overall bottom line.

How does Total Health use data to engage?

A Navigate-powered wellbeing program should inspire and engage people. But we, and our clients, can’t do that unless we truly listen to employees’ wants and needs—and it can’t happen without the robust configurability to make things relevant to them.

It is imperative that we team up with our clients and consultant partners to audit existing benefits and resources. Then, we gather data through surveys and clinical integration so we can connect those benefits back to employees and offer personalized pathways to help them reduce their risk factors.

Prevention, managing conditions, closing gaps, and increasing opportunities—these are all proven ways to improve outcomes and, ultimately, curb costs.

We know this from listening to HR and benefits leaders, who increasingly understand the cultural, retention, and productivity gains that come from creating an architecture of care.

Speaking of HR and benefits leaders—does Total Health make their lives easier?

To provide value to HR teams, Total Health needed to use a hybrid approach to wellbeing and help HR do more with less. HR teams are often understaffed in comparison to the impact that they have on the bottom line of the business. Think about it—they support employee retention, the workplace experience, and employee health and benefits. And often, all that comes with managing 25+ vendors and services. Navigate can now provide a seamless avenue for employees to engage with financial, physical, and mental health resources all in one place. We make it easy for employees to become aware of and access company benefits, connecting them to everything you offer and aligning with your strategic priorities.

So, the Total Health process benefits administrators and employees?

For employees, making things simple is essential. We identify your health risks, then we connect you to tools that help.

For admins, it is about efficiency of work. We use Total Health to automate the connection to existing employee benefits, raise understanding of what benefits they have, and boost utilization of benefits that are personal to them. Then, we bring that employee data back to our clients to help them make more confident decisions about their benefits and plan design.

Employers continue to look for ways to differentiate the employee experience to compete for talent and maximize engagement. Total Health can help. We have taken the best of Navigate’s experience with engaging employees in a holistic way and added seamless pathways to understand and support unique, personal health risks.

Learn more about Total Health’s data-driven personal pathways.