Given the fact that “it's the first time in history that five generations are in the workforce”, Troy and Jay are incredibly excited to welcome Ali Payne, President of ethOs, to the podcast today to share her vast amount of expertise in managing such a multigenerational workforce.

Together, they explore the importance of understanding the diverse needs of today’s employees to create a more engaging work experience. Ali goes on to emphasize the value of moving beyond "engagement" to focus on the overall employee experience with personalized approaches and better communication. Highlighting the need for deeper workforce insights, meaningful experiences, and empathetic leadership, she explains how companies can use technology to connect employees with the right resources.

Noting that Millennials seek purpose-driven work and flexibility, today’s episode demonstrates that through leveraging data and focusing on well-being, companies can foster better collaboration and engagement. The episode wraps up with a focus on personalization and effective inclusion strategies, rounding out Ali’s invaluable insights for companies navigating a diverse and evolving workforce.

Episode Highlights:

Ali Payne and ethOs
Understanding the needs of different generations
How multiple data sets affect the employee experience
Mentoring connecting multiple generations
Using wellbeing and data to create collaboration
Helping managers communicate with other generations
Fostering trust and collaboration across occupations and generations
Leveraging emotional intelligence
Sustaining communications with multiple generations
What Millennials look for in the employee experience
Inclusion strategies for a diverse and dispersed workforce
Career development across generations
Career evolvement
Prioritizing personalization
Communication modes
Best/Vest Day Ever

Quotes:

"Engagement is overused. Focus on experience, which leads to better engagement results."

"Employers must change how they communicate and deliver resources to different generations."

"Most employers know their workforce's average age and gender split but not much else."

"Listening and understanding employees is key to providing the right resources at the right time."

"Effective leaders say what they're going to do and actually do it."

"Millennials want purpose, flexibility, and recognition, not just a paycheck."

"Personalization is expected in today's world. Employers must adapt to this trend."

"Every organization needs to define what inclusion looks like for them."